Frequently Asked Questions
Yes, the touch screen display is only compatible with touch screen designs.
Client-supplied monitors must be HD / 4K compatible and have an HDMI port to work with our media players. Click here to view our Display Compatibility Guide.
Yes. You need internet and a power source at the directory location.
Yes. Our Design Team will handle all of your content, branding and everything else for the design you choose from our Design Gallery.
The TouchSource Express solution cost includes unlimited remote software and media player support for the term of the subscription.
Yes. Our digital onboarding tool will guide you through the process.
Your TouchSource Media Player is under perpetual warranty for the lifetime of your subscription. Should it stop working, we’ll send a new one out to you at no extra cost.
There is a one-time shipping charge. The amount depends on your location in North America.
You should receive your TouchSource Media Player approximately 6-8 weeks after your purchase.